Problem Reporting
Hi Folks,
Can I make a suggestion that will help both ourselves and the Eons staff.
When reporting a problem try to provide as much information as you can. I know we are not all techno-wiz
geek squaders, but the more information we can provide will make it much easier for them to locate a problem.
I'll use the current problems with page displays as an example.
Try to provide the name of the page you are having a problem with, Profile page, My Eons, etc. In the case of the profile page provide the view that you are using, your own, friends, public.
Provide the name of the browser you are using Internet Explorer, FireFox, etc and the version if you know it.
Method of connection info like cable/dsl, phone/dsl and dialup may also be useful.
If you receive an error message try to write it down and relay that with your problem report.
Every little bit helps and will lead hopefully to quicker problem resolution.
Cheers; Mass
Can I make a suggestion that will help both ourselves and the Eons staff.
When reporting a problem try to provide as much information as you can. I know we are not all techno-wiz
geek squaders, but the more information we can provide will make it much easier for them to locate a problem.
I'll use the current problems with page displays as an example.
Try to provide the name of the page you are having a problem with, Profile page, My Eons, etc. In the case of the profile page provide the view that you are using, your own, friends, public.
Provide the name of the browser you are using Internet Explorer, FireFox, etc and the version if you know it.
Method of connection info like cable/dsl, phone/dsl and dialup may also be useful.
If you receive an error message try to write it down and relay that with your problem report.
Every little bit helps and will lead hopefully to quicker problem resolution.
Cheers; Mass
