HELP

Message 572 of 1840

I cannot access my my eons or my profile page.

Can someone send this message to eons help somehow.

All I am getting is a plain white page with a list of Eons activities on it.

Like an outline bare bones of Eons without graphics.

Thank you

posted by TempestStorm

Replies 1 - 10 of 11

1 2 Next »

That happens to me, too often. Clicking on my browser's "refresh" often fixes it. Of course, I don't know if you will get this message!

posted by BoxerChick
over 2 years ago

Most times restarting the computer will solve this problem.

KD

posted by KathyD174
over 2 years ago

just sent a message for you to eons team...

posted by ROLLINGCURLERS
over 2 years ago

Thank you both. I am able to get your messages on this bone downed version of eons. White page with verticle list of eon activities available.

Thank you for your kind help.

posted by TempestStorm
over 2 years ago

HELP HELP HELP

EONS HAS NOT FIXED MY PROFILE PAGE

I CANNOT ACCESS GRAPHICS

I WROTE THEM TWICE AT THE FOLLOWING EMAIL

INFO@EONS.COM

ANY OTHER WAY TO CONTACT?

posted by TempestStorm
over 2 years ago

This is a problem with your computer, not Eons. You will need to clear the memory cache of your browser.
If you don't know how to do this, someone in the Computer Technology group should be able to help you.
Here's a link to the group:
view link

The suggestions listed above might do the trick for you as well. Close down your browser. Restart your computer, then log back in to Eons. This will only work though if your browser clears the cache when it's closed.

posted by WillitsGal
over 2 years ago

Thanks WillitsGal

I will try this later today and get back to you.

I did not think about cache memory.

Much appreciated. Keeping my fingers crossed!

posted by TempestStorm
over 2 years ago

I cleaned the cache! I am back on and moving!

Thank you so much for your support!

posted by TempestStorm
over 2 years ago

Glad you're back to "normal" -- I was going to say that the only time I get that outline screen is when my internet connection gets bogged down for some reason or another, and reloading the page usually takes care of the problem.