groups

Good luck dealing with the customer service in India.
My friend bought a new house ....prior to moving in she ordered the u-verse bundle and was told that her phone could be activated on the same day that the u-verse was activated.........a week later a call from India.........we are unscheduling your u-verse installation as there is not an active phone line......no luck explaining things..........several calls later........and with the additional treat of automated operators she finally got through to a real live person in this country..........after explaining everything she was assured that there was no problem having the phone and u-verse installed at the same time......installation scheduled as before..........yesterday......... 2 days before installation another call from a different person from India unscheduling the installation because there was not an active phone line (she had taken the installation day off work) once again no luck explaining..............stay tuned for an update.............just one more good old American company keeping Americans unemployed while they save money.

Apparently she didn't talk to Mr. Apou, who has been very, very helpful to me.

I am impressed with the u-verse............I'll wait and see what happens with my friend and if things go smoothly from here on out I'll probably get u-verse also.
My other concern is similar to what dodger experienced....I like some of the Fox Business channel's programs and that channel is only included in some of their more expensive packages.....which in turn includes ALOT of programming for which I don't wish to pay extra $$$'s.

Yes, I am not getting some of the channels I had with Direct TV. No biggie though. I do like it for the internet. So far, no problems and I've had it for about 6 months.