Boy o boy

Message 245 of 2659

..I got myself into trouble, since last week I got a warning in my computer, but pay not much attention, so I guess I got a trojan horse that got into my PC, immediately I went to my firewall and try to see what was going on, I put the intruders into quarantine and then I start to revised everything, closing and erasing files,
did complete defragment and also I make more hard, for cookies to get in. well, my problem now is, that when I want some information, or looking for page, my browser doesn't work, it goes blank,just if I have the completely URL don't cannot find it. so I need help to restore the browser, in my haste and anger I did something, now I don't know how to undone. Could someone help me, but be patient with me?

My P.C. is a Gateway and I have a Vista from May of last year, I still don't know this electronic piece, so please helpppppp

posted by Chosi

Check with the Computers Technology and Internet Solutions group. They can help you with computer problems, either hardware or software. Pete & his mods are very nice!

posted by Sylk
over 2 years ago

Sylk is right-on recommending the CT&I group. The people there are very nice, helpful and know their stuff!

Generally, when a browser can't get to a page, it will give you an error message. This problem sounds like it's going to take their expertise. Let them know which browser you are using. They may also ask for more information about your computer set-up, but once you give them what they need to know, they'll help you get fixed up.

posted by Mimi58
over 2 years ago

Thanks, so far I think I am OK, it got so bad that I couldn't go to my desktop, so I ask my friend to come to see my PC. it was more or less ok, then I start asking about it, until my other friend told me to download again my browser, so I did, and I knock wood first...is OK now. ----> don't know for how long, but at least could enter and then read my mail and come strait here.

Thanks again, I wish we could share phone numbers, because I was in panic....Yikes

posted by Chosi
over 2 years ago

Glad you got some hands-on help & everything seems to be ok now!

posted by Sylk
over 2 years ago