HEADS UP EVERYBODY
Scam involving an Authorized Retailer... see under replies... meems
2009-10-9
SCAM ALERT INVOLVING SUBSIDIARY OF DISH SATELLITE NETWORK.
I received a flyer from DISH SATELLITE.. Authorized dealer/ALTITUDE MARKETING HEADS UP…
…may also be listed as WWW.4DIGITAL TV.COM… Looking over the flyer, I saw that I could upgrade my TV service with only a $10.00 +/- increase for the next year… I called the number…
Very pleasant, helpful people… but it took the longest time almost two hours… and I was given another account number to use for billing purposes. This seemed strange to me but ok….
Verify my social security number.. I called them remember… however, I objected but gave it anyway.
So… an appointment is made to install all the new equipment for Monday … Monday is Columbus day. I told ‘Charlie’ I would need to transfer funds on Tuesday..… OK… no problem… we can do it (the install) on Tuesday… ok… fine by me… did I have another credit card I might want to use… nope…
Then Charlie… says he will transfer me to a recording that should answer all my questions. I listened to a lot of gobbledegook… but I did catch that my credit card would be charged for the monthly fee. And I would be charged $49.99 for the installation visit..
No no… my original account with the parent company was taken out of my bank account.
I called original toll free number. Female answers.. questioned her about the billing… she gave me another number to call… Somehow… this time I reached the right person…
I think…
Was given the run around again! After numerous calls and messages… I finally reached the right people…
In between calls to the company… I cancelled my credit card which had already been charged a total of $26.00. On this one, I spoke to Phillipe.
Whole thing was an inter state deal… No problem… Truth is I cannot get the Classic gold deal because it is for new customers only. However,, Charlie and his female ‘supervisor’ went ahead with this… used a false name for me… changed my last name to Riser… my home address gained two numbers… my phone number was changed to 606-563-1555… do the last 4 digits sound familiar…
Maybe Charlie and his boss lady thot this was a joke… except that my credit card number remained quite correct… Oh yes, no mistakes on that at all.
Well, I talked to Charlie, a David, and two females who did not give their names… I was put on terminal hold…
A tip here.. when dealing with any company like this ask for the name and ID number of the person to whom you are speaking! Write it down with the time and date. This will save you a lot of time should anything go wrong.
Any way, I called Richmond 911 to make a report…
Trooper called and I gave a phone report… advised the trooper I would be calling the KY attorney general’s office on tuesday . And that I will be calling the local FBI office to report an inter-state scam. Federal offense here! OH yeah…
Then after all the phone calls on Tuesday, I must call Richmond and give updates to two of the troopers…
I called Dish back… and finally got to the cancellation department… Very nice young man…James (yes, I have his ID number) and before him I spoke to Edward who did a lot of work… corrected the false info I was given. Anyway, I think the second account is removed… I was told I probably wouldn’t be repaid for the $26.00 I was charged before I could cancel my visa account. No problem! I don’t even know what the charges were for. Not a problem… the more time I spend on this mess, the more people I will advise…
NOW, ASK ME IF I FEEL STUPID! OH YEAH! This will also be posted on my profile blog section. Type in emom101…
Here is the phone number on the flier… 1-888-965-DISH (3474)…REMEMBER TO ASK FOR THE ID NUMBER….
Feel free to make a copy of this and pass it on… and also contact your local Better Business Bureau if you get one of these fliers in the mail.
meems
SCAM ALERT INVOLVING SUBSIDIARY OF DISH SATELLITE NETWORK.
I received a flyer from DISH SATELLITE.. Authorized dealer/ALTITUDE MARKETING HEADS UP…
…may also be listed as WWW.4DIGITAL TV.COM… Looking over the flyer, I saw that I could upgrade my TV service with only a $10.00 +/- increase for the next year… I called the number…
Very pleasant, helpful people… but it took the longest time almost two hours… and I was given another account number to use for billing purposes. This seemed strange to me but ok….
Verify my social security number.. I called them remember… however, I objected but gave it anyway.
So… an appointment is made to install all the new equipment for Monday … Monday is Columbus day. I told ‘Charlie’ I would need to transfer funds on Tuesday..… OK… no problem… we can do it (the install) on Tuesday… ok… fine by me… did I have another credit card I might want to use… nope…
Then Charlie… says he will transfer me to a recording that should answer all my questions. I listened to a lot of gobbledegook… but I did catch that my credit card would be charged for the monthly fee. And I would be charged $49.99 for the installation visit..
No no… my original account with the parent company was taken out of my bank account.
I called original toll free number. Female answers.. questioned her about the billing… she gave me another number to call… Somehow… this time I reached the right person…
I think…
Was given the run around again! After numerous calls and messages… I finally reached the right people…
In between calls to the company… I cancelled my credit card which had already been charged a total of $26.00. On this one, I spoke to Phillipe.
Whole thing was an inter state deal… No problem… Truth is I cannot get the Classic gold deal because it is for new customers only. However,, Charlie and his female ‘supervisor’ went ahead with this… used a false name for me… changed my last name to Riser… my home address gained two numbers… my phone number was changed to 606-563-1555… do the last 4 digits sound familiar…
Maybe Charlie and his boss lady thot this was a joke… except that my credit card number remained quite correct… Oh yes, no mistakes on that at all.
Well, I talked to Charlie, a David, and two females who did not give their names… I was put on terminal hold…
A tip here.. when dealing with any company like this ask for the name and ID number of the person to whom you are speaking! Write it down with the time and date. This will save you a lot of time should anything go wrong.
Any way, I called Richmond 911 to make a report…
Trooper called and I gave a phone report… advised the trooper I would be calling the KY attorney general’s office on tuesday . And that I will be calling the local FBI office to report an inter-state scam. Federal offense here! OH yeah…
Then after all the phone calls on Tuesday, I must call Richmond and give updates to two of the troopers…
I called Dish back… and finally got to the cancellation department… Very nice young man…James (yes, I have his ID number) and before him I spoke to Edward who did a lot of work… corrected the false info I was given. Anyway, I think the second account is removed… I was told I probably wouldn’t be repaid for the $26.00 I was charged before I could cancel my visa account. No problem! I don’t even know what the charges were for. Not a problem… the more time I spend on this mess, the more people I will advise…
NOW, ASK ME IF I FEEL STUPID! OH YEAH! This will also be posted on my profile blog section. Type in emom101…
Here is the phone number on the flier… 1-888-965-DISH (3474)…REMEMBER TO ASK FOR THE ID NUMBER….
Feel free to make a copy of this and pass it on… and also contact your local Better Business Bureau if you get one of these fliers in the mail.
meems
2 months ago
