M&Ms and Leaders Issues

Definition of M&Ms, RLG Leaders, Community Guidelines, Group management, TOU issues, message and post management, moderators, invitations, content ownership as well as how-to's.

Who are M&Ms and Leaders?

Eons Community Groups Manager and Moderators have a private group nicknamed "M&Ms" and Real Life Group Leaders have a private group nicknamed the Leaders Club. All managers, moderators, and leaders are invited to join either the M&Ms or the Leaders Club, depending on whether the group you create is a Community Group or a Real Life Group. We highly encourage anyone who is a group manager or moderator to accept the invitation to join these groups, as they provide invaluable information on running your group, sharing information and knowledge with other M&Ms, and getting pre-release information on changes to the eons.com site, so you can share that information with your group members.

How do I change my group's name?

We discourage changing the group's name as the page location (URL) will NOT be changed. But if you really want to change it and you are the current group manager, please follow these steps:

  1. Log in to Eons.
  2. Go to your group.
  3. Click the Manage Group link.
  4. Enter the new name in the Change Group Name box.
  5. Click the Update Settings button.

How do I delete a group?

At this time, Eons does not offer a way to delete a group. If you are a group manager and your group currently does not have any members, please contact the Eons Help Team for assistance.

How do I leave or turn over management of a Group to another member?

To Leave a Group You Manage
When you want to leave a group as manager, here's how:

1. DO NOT DELETE ANY members or posts.
2. Click on the Manage group tab in the group.
3. Click on the Personal Options tab.
4. Click on the Leave this Group link at the bottom of that page.

The group will be placed under the EonsGroupsTemp profile, and a sticky message (from EonsTeam) will be automatically posted indicating the change of group manager and asking for a volunteer to take over the group.

To Turn Your Group Over to Another Member
When you want to turn your group over to another member to manage, here's how to make it easy for us so we can do it quickly:

1. Make sure you have agreement from the person to whom you want to turn over the group.
2. Send a PM to EonsTeam (one word), including a link to the new manager's profile page and a link to the group, please.

In most instances, if you do this, we will be able to replace you as manager right away (but note that if you make the request on a Friday, we probably won't get to your request until Monday).

What does a manager do in a group?

The manager acts as the enforcer of rules, guardian of the gate, helper to those in need, and role model to the community on how to behave online.You are the human face of your group. You are the person members will come to if they've got a problem or a question. Each group manager has a "kit" of powerful tools to help in managing a group: Managers can:

  • Determine the privacy level of a group. Real Life Groups are by default only private.
  • Change the name or description or guidelines of the group.
  • Change the group type or category.
  • Make messages sticky
  • Remove entire threads or individual replies.
  • Block a member from the group.
  • Post and control files.
  • Select and appoint moderators.
  • Manage members from the Members menu. This features has tabs for different member statuses: current, requests, invitations, and blocked.
  • Check or uncheck a box to prevent any new members from joining (helps manage "drive by" joiners or spammers).

    What is the role of a moderator in a Community group?

    Moderators help keep a group running smoothly by assisting the manager in keep up activity in the group, answering questions, participating in the group, and stepping in for the manager should they have to be away for a while. Moderators can:

    • Post stickies.
    • Change the group categorization.
    • Remove entire threads or individual replies.
    • Block a member from the group and reinstate that member later.
    • Post and control files.
    • Manage members from the Members menu.
    • Check or uncheck a box to prevent any new members from joining (helps manage "drive by" joiners or spammers.)
    What moderators cannot do:
    • Change a group's name, description, or guidelines.
    • Change a group's privacy status.Appoint another moderator.

      How do I remove a moderator for my group?

      Go to the Manage group link (blue bars on the right). Click the Moderators tab. Click the Delete link across from the Moderator's screen name. The moderator is removed from that position but is still in the group.

      How do I add a moderator to my group?

      Go to the Manage group link (blue bars on the right). Click the Moderators tab. Put your "soon-to-be" Moderator's screen name in the Add a Moderator field. Click the Add Moderator button. They will get an invite. If they accept the invite, they will become your Moderator. If they decline, they won't. They need to be a member of the group before you can invite them to be a Moderator. If the members does not have a screen name, they must go to their Eons Account page and create one, then they can be invited as a moderator.